TASFAA-TN - Job Listings

Current Job Postings

Senior Systems Analyst, Vanderbilt University (posted 4/17/2024)

Position Summary:

The Senior System Analyst is part of the Student Financial Aid and Scholarships Department at Vanderbilt University and is a key individual contributor responsible for day-to-day operations related to the monitoring, administration, and maintenance of the PeopleSoft Financial Aid software system and all other systems related to processing activities of Financial Aid. Reporting to the Deputy Director for Operations, the Senior System Analyst will have a working knowledge of the financial aid business processes that drive the application system in order to provide customer service to the financial aid staff through system support. In addition, the Senior System Analyst will work with Process and Solution Implementation (PSI) division personnel, helping integrate Student Financial Aid activities within the overall student support system architecture. The Senior System Analyst must be willing to work in a team setting, as well as work independently with minimal direct supervision. The ability to multi-task and prioritize system and end-user needs is required. This position is also expected to provide knowledge-sharing, guidance, and mentorship to less experienced team members in the immediate and/or broader team.

About the Work Unit:

The OSFA is responsible for providing financial assistance to students whose economic circumstances are such that they could not otherwise afford to attend. In addition, we provide limited merit-based assistance to select undergraduate students who demonstrate exceptional accomplishment and intellectual promise.

Vanderbilt welcomes students who can benefit from and contribute to the community, regardless of their financial situation. The University is committed to reviewing applicants for admission without regard to their financial need, then assistance is awarded to any student who establishes eligibility for such need-based assistance on the basis of family financial criteria.

Key Functions and Expected Performance:

Responsible for the daily functional operation of the main application system in Financial Aid including initiating, monitoring, overseeing, and analyzing the results of system processes, which are used to support the operational and business needs of the office.

▪ Ensures OSFA systems are running as necessary to complete OSFA work and comply with applicable federal, state and institutional guidelines.

▪ Manages annual financial aid year setup and performs related support functions to enable the setup of each new financial aid year. This includes data entry, table setup, setup review, testing, merging data, interfacing data, creating and updating documentation.

▪ Manages Artificial Intelligence implementation for OSFA.

▪ Coordinates all development and testing of vendor system, Dynamic Forms.

▪ Maintains Security Administration for PeopleSoft, DynamicForms, Scholarship Manager, and DocFinity.

▪ Assists OSFA staff in creating reports to analyze work.

▪ Establish and run processes to update PeopleSoft and other systems data.

▪ Provides training during system and new process implementations.

▪ Collaborates with other departments to process external uploads of data for disbursement processing.

▪ Assists in setup, security, and maintenance of vendor system, Scholarship Manager.

▪ Works with the senior staff to formulate protocols, initiates automated processes, monitors system performance, and handles problems and outages.

▪ Under the guidance and direction of the office’s senior staff and in conjunction and collaboration/coordination with the PSI team division personnel, leverages knowledge and experience to provide in-depth analysis to define scopes, evaluate, develop, and recommend policies, procedures, and strategies relative to the operation of the office’s overall financial aid management

▪ Translate business needs and staff supplied specifications into effective system solutions.

▪ Works with the PSI and VUIT teams to test system upgrades, process improvement, and regulation releases.

▪ Responsible for development and implementation of appropriate data reporting programs and required processing procedures in support of staff information needs identified through discussions and/or written communications.

▪ Uses automated system software to interface with various government and private entities in order to retrieve relevant support data needed as part of the overall processing mission of the office.

▪ Reviews existing queries and reporting tools and processes to determine their continued accessibility and suggests any relevant changes as appropriate; writes new queries, as needed.

▪ Analyzes data and any other relevant information to compile statistical reports and interprets/determines trends and determines if report results are logical and reasonable in light of the information requested.

▪ Participates in ongoing systems training on the vendor supported PeopleSoft financial aid management system and other software used in the office.

▪ Works with senior staff to educate the office personnel on new features and processes as they became available.

▪ Other duties as assigned.

Supervisory Relationships:

▪ This position does not have supervisory responsibility, the position reports administratively and functionally to the Associate Director for Operations.

Education and Certifications:

▪ A Bachelor’s degree from an accredited institution of higher education is necessary.

Experience and Skills:

▪ At least five years of related experience is necessary.

▪ 3-5 years' experience with PeopleSoft Campus Solutions is preferred.

▪ Proficiency with Microsoft Office (Word, Excel, Outlook, and Access) is necessary.

▪ Demonstrated ability working collaboratively in a team environment is necessary.

▪ Ability to communicate effectively, both orally and in writing is preferred.

▪ Ability to process computer data and to format and generate reports is preferred.

▪ Database management skills are preferred.

▪ Ability to make independent administrative/procedural decisions and judgements is necessary.

▪ Knowledge of financial aid policies, procedures, and eligibility requirements is preferred.

▪ Experience in administering federal financial aid programs is preferred.

▪ Knowledge of Oracle/PeopleSoft Student Administration is preferred.

▪ Knowledge of federal financial aid program processing software (e.g. EdConnect) is preferred.

Job Identification: 10005218

Job Category: Information Technology

Posting Date: 04/15/2024, 04:37 PM

Locations: Nashville, TN, United States

Apply Before: 05/12/2024, 04:36 PM

Job Schedule: Full time

Apply: https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10005218

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Technical Clerk - Financial Aid, Tennessee State University (posted 4/15/2024)

Position Title: Technical Clerk -Financial Aid

Division: Business and Finance

Department: Financial Aid

Number of hours per week: 37.5

Days to be worked: Monday, Tuesday, Wednesday, Thursday, Friday

Months per year: Fiscal (12 months)

Job Type: Full-Time

Campus: Main Campus

Position Number: 111775

Pay Basis: Semi-Monthly

Tennessee State University Office of Financial Aid invites applications for the position of Technical Clerk.

Job Description:

Main responsibilities include maintaining the financial aid document database, compiling and cataloging received documents daily. This staff member evaluates and audits documents and information to provide efficiency to paperless workflow. Primary contact for the BDMS-Banner scanning/indexing system and provides technical assistance to other financial aid staff for paperless workflow and trains staff to use imaging software. Trains and supervises federal work study students who assist with the scanning and indexing process. Additional responsibilities include printing and mailing of routine written correspondence to new students through established electronic process. Responds to internal inquiries and researches issues related to student data application information and documents received. Performs other job-related duties as assigned. Staff member must adhere to the federal Title IV rules and regulations and their application in relation to the packaging of Title IV for a more effective evaluation and to ensure compliance with data retention standards in conjunction with federal regulations.

Minimum Qualifications:

Graduation from a standard high school or equivalent and experience with Microsoft Office Suite. Ability to communicate clearly both verbally and in written form. Knowledge of financial aid guidelines and regulations. Must be customer-service oriented.

Special Instructions to Applicants:

Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.

Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.

An unofficial transcript may be attached in the “Transcript” section.

You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.

Open Date: 04/08/2024

Close Date: 04/21/2024

Job Category: Technical

Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more. Visit https://www.tnstate.edu/hr/benefits.aspx for more information.

Quick Link: https://jobs.tnstate.edu/postings/8346

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Coordinator of State and Private Funds, Tennessee State University (posted 4/15/2024)

Position Title: Coordinator of State and Private Funds

Division: Business and Finance

Department: Financial Aid

Number of hours per week: 37.5

Days to be worked: Monday, Tuesday, Wednesday, Thursday, Friday

Months per year: Fiscal (12 months)

Job Type: Full-Time

Campus: Main Campus

Position Number: 069790

Pay Basis: Monthly

Tennessee State University Office of Financial Aid invites applications for the position of Coordinator of State and Private Funds. The job duties are listed below:

Job Description:

A. Process, certify, and reconcile Tennessee State Lottery Scholarships.

B. Process, certify, and reconcile Tennessee State Grant Awards.

C. Process information concerning third party scholarships and apply scholarship funds to student accounts in accordance with all Title IV regulations and guidelines.

D. Provide general financial aid counseling to undergraduate and graduate students and their families.

E. Process all other state scholarships and reconcile funds each term for each program including Lottery related awards.

F. Assist existing and prospective students with on-line completion (submission) of various financial aid forms such as FAFSA on the web, Master Promissory Notes, entrance and exit

G. Performs other duties as assigned related to scholarships and determination of general financial

Minimum Qualifications:

Baccalaureate Degree in Counseling, Management, or related field. A minimum of three years of experience in admissions, recruitment, or enrollment services. Knowledge of rules and regulations governing Tennessee Education Lottery Scholarship and other Department of Education Regulations relating to the awarding of Title IV funds.

Special Instructions to Applicants:

Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.

Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.

An unofficial transcript may be attached in the “Transcript” section.

Open Date: 04/12/2024

Close Date: 04/28/2024

Job Category: Administrative/Professional

Quick Link: https://jobs.tnstate.edu/postings/7449

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Financial Aid Analyst, Tennessee State University (posted 4/15/2024)

Position Title: Financial Aid Analyst

Division: Business and Finance

Department: Financial Aid

Number of hours per week: 37.5

Days to be worked: Monday, Tuesday, Wednesday, Thursday, Friday

Months per year: Fiscal (12 months)

Job Type: Full-Time

Campus: Main Campus

Position Number: 012910

Advertised Salary: $48,263.58-$58,647 DOE

Pay Basis: Monthly

Tennessee State University Office of Financial Aid invites applications for the position of Financial Aid Analyst. This position is responsible for the following:

Job Description:

Performs exceptional customer services for students, employees, and the public by responding to inquiries concerning financial aid eligibility while ensuring students understand all policies and procedures related to their financial aid records
Interviews and assists students seeking financial aid, reviews applications and all pertinent documentation to ensure student eligibility requirements are satisfied in accordance with college, local, state and federal rules and regulations
Collects documentation and information for processing of applications; prepares student files for processing
Assists with FWS Federal Work Study Program.
Coordinates with other Financial Aid Personnel to ensure that student applications and corrections are processed promptly and properly.
Scans student documents into BDMS
Monitors current federal, state, and institution information for updates and maintains this in the Financial Aid Policies and Procedures Manual along with other documents. Ensures that all required forms and applications are available to students.
Assists with implementing appropriate goals and objectives.
Assists registration staff with scheduling, registration, appointments, and other related functions.

Minimum Qualifications:

Bachelor’s degree and a minimum of two years of experience in a financial aid setting.

Special Instructions to Applicants:

Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.

Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.

An unofficial transcript may be attached in the “Transcript” section.

Open Date: 04/02/2024

Close Date: 04/21/2024

Job Category: Administrative/Professional

Quick Link: https://jobs.tnstate.edu/postings/8314

Associate Director of Counseling & Records Management, University of Tennessee Knoxville (posted 4/12/2024)

The Office of Financial Aid and Scholarships at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Associate Director of Counseling & Records Management position. We are seeking candidates who can contribute in meaningful ways to enhancing the accessibility of higher education, fostering a diverse and inclusive academic environment, improving the recruitment and graduation of our students.

Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review.

The Position:

This is an on-campus position with some hybrid/remote work schedule flexibility.

Independent responsibility for managing and direct oversight of multiple areas of financial aid programs and the associated staff members. Expected to have a high level of technical knowledge and expertise in federal and state regulations, and will make independent judgments and decisions regarding federal, state, and institutional financial aid awards, appeals regarding initial and continuing aid eligibility. The position exercises substantial independence of administrative authority and discretion and is authorized to independently commit the institution to financial aid decisions. Has oversight and override authority for all appeals decisions. The position has substantial responsibility for assisting the Director of Financial Aid with all outreach and customer service efforts, for both internal and external partners. Assist in the development, implementation, and administration of Federal, State and University financial aid programs. Responsible for the oversight and direction of the counseling and verification teams. Owns responsibility for the daily student service operations of the office including oversight of financial aid email/ticket inquiries, phone queues and calendar.

Required Education and Experience:

Bachelor's Degree

• Minimum of 3-5 years of progressively responsible financial aid experience.

• Experience specifically related to federal and state financial aid programs in a college or university setting.

• Previous supervisory experience.

Preferred Education and Experience:

Master's Degree

• 5 or more years of progressively responsible financial aid experience.

Required Knowledge, Skills, and Abilities:

• Excellent oral and written communication skills.

• Excellent and demonstrated ability to work effectively with students, the public, the university community, and external constituencies.

• In-depth knowledge of federal, state, and institutional financial aid regulations and policies.

• Ability to work independently and under time constraints.

• Ability to supervise staff and coordinate job assignments.

• Strong computer skills required.

Preferred Knowledge, Skills, and Abilities:

• Familiarity with Microsoft Office products (or similar).

• Ellucian Banner, OnBase, and/or TeamDynamix experience preferred.

For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.

Apply here: https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=24000000LM&tz=GMT-04%3A00&tzname=America%2FNew_York

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status.

Applicants needing reasonable accommodation to participate in the application process or who may need assistance with their application should contact Human Resources at (865) 974-6642. Inquiries should be directed to the Office of Equity and Diversity, 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone 865-974-2498. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity & Diversity.

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Director of Financial Aid, Jackson State Community College (posted 4/8/2024)

Job Summary

The Director, Financial Aid demonstrates specialized knowledge of financial aid programs and grants to develop and implement student-centered and fiscally accountable services, student eligibility, and financial aid delivery; administers federal financial aid and mandated reporting; develops and implements financial aid policies, procedures, and processes to ensure compliance with federal, state, and institutional regulations.

Job Duties

10% - Assist and advise students and collaborate with JSCC staff in all phases of the financial aid process. Review and analyze financial aid appeals and education plans for accuracy and degree completion. - (Essential)
15% - Authorize the disbursement of financial aid funds. Ensure the resolution of overage awards, rejected awards and federal Pell grant overpayments. Coordinate and serve as the lead on the Satisfactory Academic Progress Appeals and Return of Title IV processes. - (Essential)
10% - Review and analyze attendance reports and academic improvement plans. Enforce regulatory standards in compliance with federal, state, and institutional requirements. - (Essential)
15% - Analyze and interpret federal and institutional data to solve student issues. Assist in the development of financial aid web-based and printed materials. Monitor, reconcile, and maintain records for the efficient fiscal management of several federal programs. - (Essential)
5% - Recommend hire, orient, train and evaluate departmental employees. Monitor and coordinate staff development and training programs, Provide administrative leadership and supervision. - (Marginal)
5% - Prepare annual operating budget recommendations. Develop, implement and monitor assigned budgets. Develop, implement and administer departmental operating policies and procedures. - (Essential)
5% - Research and remain current on changing state and federal regulations pertaining to student financial aid. - (Essential)
10% - Develops, updates, and maintains a comprehensive policies and procedures manual in accordance with federal regulations and department and college policies. Creates, implements, and administers a quality control system to ensure compliance with federal and state regulations to minimize financial liability. - (Essential)
20% - Oversees and manages the day-to-day operations of the Financial Aid Department; creates, updates, and maintains the department’s master calendar; plans, organizes, and implements special projects; communicates department activities, events, deadlines, and timelines through a variety of sources including but not limited to email distribution, correspondence, memoranda, webpage updates, and flyers. - (Essential)
5% - Other duties as assigned. - (Marginal)

Minimum Qualifications

Master's Degree, Business Administration, Financial Aid or Higher Education Administration, with a minimum of 4-7 years of direct financial aid office experience as the Assistant Director or above, including supervision of staff and oversight of federal aid programs, such as Title IV.

Preferred Qualifications

Demonstrate proficiency with student records and database management such as Banner or another integrated software.

Apply here: https://careers.tbr.edu/jobs/director-of-financial-aid-jackson-tennessee-united-states

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Financial Aid Specialist, TCAT Hartsville (posted 4/8/2024)

The Tennessee College of Applied Technology Hartsville is accepting resumes and taking applications for the position of Financial Aid Support Specialist.

MINIMUM REQUIREMENTS:

Associate Degree; should be in business/accounting or related field.
At least three (3) years of related and successful work. Prior financial aid experience preferred; Banner experience preferred.
Proficient computer skills and working knowledge of information management systems or ability to master such systems as well as typing; 10-Key and data entry skills; along with strong Microsoft Office skills.
Strong customer service skills.
Work with minimum supervision on moderately difficult to complex clerical tasks.
Ability to effectively analyze and evaluate detailed data.
Ability to relate and communicate with a diverse faculty, staff, student population, and the public.

GENERAL DUTIES:

Entry-level position conducting compliance with federal criteria to determine the relative eligibility of each financial aid applicant. Performs daily Banner Financial Aid processes; resolves data conflicts and over awards; familiar with federal, state, and institutional awarding rules and regulations; provides financial aid counseling to students and parents regarding all aspects of the financial aid process; makes necessary referrals to other student service offices; assists with adjunction of student appeals relating to financial aid; interacts with appropriate outside entities in order to facilitate the student eligibility process; utilizes enhanced internal and external communication systems to inform students about financial aid policy and procedure; assists with reporting function (IPEDS, Gainful Employment, NSLDS, 1098-T processing, etc.) in accordance with federal regulations; coordinates with Business Office and Admissions; assists team members when necessary to enable the success of the Student Services department; maintains professional connections in state and national financial aid organizations; and other duties as assigned. In addition, the ideal candidate will be an enthusiastic team player who is willing to take initiative and go above and beyond the call of duty in a changing work environment and whose career objectives include being a member of a dynamic and growing institution that has the vision to expand its services and increase its offerings to the citizens, businesses, and industries in its service area.

SALARY:

Commensurate with experience according to Tennessee Board of Regent guidelines; this is a full-time position with full benefits; including health insurance; retirement; 401K; holidays; and annual and sick leave. The application deadline is April 21, 2024.

Qualified applicants may submit a letter detailing how they meet the requirements for the position, accompanying resume, and application here:

https://tcathartsville.edu/about/jobs-and-employment?job=496801

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Scholarship Coordinator, Austin Peay State University (posted 4/8/2024)

Position Summary

The Scholarship Coordinator at Austin Peay plays a pivotal role in managing the scholarship application system, disbursing funds, and ensuring compliance with financial aid regulations. They are responsible for maintaining accurate records, providing support to scholarship recipients, and offering guidance to students and parents regarding financial aid options. This position offers an opportunity to contribute to the educational success of Austin Peay students by facilitating access to scholarship opportunities and financial aid resources.

Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN.

Primary Duties and Responsibilities

Oversee Austin Peay’s scholarship application system, NextGen Scholarship Manager, including user management and security setup.
Manage and update information for scholarships, ensuring accurate funding allocation and monitoring expenditure.
Allocate scholarship funds to departments, informing them of their spending allocation for the academic year.
Maintain the Austin Peay scholarship section of the website, posting academic, open, and departmental scholarships.
Monitor retention requirements for academic scholarship recipients and provide support as needed.
Counsel students and parents on financial aid options, demonstrating clear understanding of federal guidelines and aid types.
Communicate effectively and appropriately with various populations, maintaining confidentiality as necessary.
Make decisions, prioritize tasks, and meet deadlines independently and as part of a team.
Demonstrate excellent analytical skills and problem-solving ability in managing scholarship-related issues.
Provide quality service to ensure student satisfaction by processing files quickly and accurately.

Knowledge, Skills, and Abilities

Strong organizational skills, attention to detail, and ability to work in a technical environment.
Excellent communication skills, both written and verbal, with the ability to interact effectively with various groups.
Proficiency in Microsoft Office suite and scholarship management software.
Knowledge of federal financial aid regulations and guidelines.
Ability to handle confidential information with discretion.
Demonstrated ability to problem-solve and make decisions independently.
Capacity to prioritize tasks and manage time effectively to meet deadlines.

Physical Requirements

Perform sedentary work, primarily involving sitting with occasional lifting, carrying, pushing, or pulling of light objects.

Required Minimum Qualifications

Bachelor’s degree required.
A minimum of two years of experience in a financial aid or scholarships office.
A background check will be required for the selected applicant.

Apply here: https://apsu.peopleadmin.com/postings/16628

Assistant Director of Financial Aid, Middle Tennessee School of Anesthesia (posted 3/8/2024)

JOB SUMMARY

The Assistant Director Financial Aid provides direct support to the Director of Financial Aid in administration of MTSA’s graduate student financial aid program.

QUALIFICATIONS

Bachelor’s Degree preferred
Two (2) years of experience serving as a Student Finance Coordinator, or equivalent, preferred
Knowledge and experience in student financial aid required
Strong interpersonal skills are essential, as in ability to effectively relate to students, staff, faculty and the community
High competency of computer skills

RESPONSIBILITIES

Assists in providing financial aid counseling and problem resolution to current and prospective students, also provides entrance and exit loan counseling
Creates and maintains accurate student financial assistance files
Authorizes release of funds to students and prepares required records and reports
Utilizes Federal software, third-party online platforms and MTSA student information system to perform job responsibilities
Assists Director in making presentations for Open House and the new student orientation
Works closely with Business Office in the disbursement of financial assistance and refunds to students
Assists in the monthly reconciliation, annual state audits, and program reviews
Assists with updating and disseminating MTSA consumer information, in cooperation with other departments
Serves as the primary Veteran’s Affairs Certifying Official (SCO) and liaison to the Department of Veterans Affairs, inputting veteran information into the VA enrollment management platform and ensuring monies arrive and are disbursed to students
Reads timely Federal and Veteran Assistance updates and attends continuing education meetings regarding changes and updates to the financial aid programs
Assists on various other projects and events and those assigned by Director of Financial Aid
Maintain Donor Management System: including, but not limited to, recording event payments and donations, sending receipts and year end cumulative tax receipts, and recording alumni participation at events

COMMITTEE INVOLVEMENT

MTSA Staff Committee member
MTSA Consumer Information Compliance Taskforce
TASFAA, SASFAA, and NASFAA member (Financial Aid Associations)

REPORTING

Reports to the Director of Financial Aid & Vice President for Finance and Administration

Please apply online: https://mtsa.bamboohr.com/careers/29. A review of applications will begin immediately.

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Assistant Director of Federal Programs, Tennessee Technological University (posted 2/26/2024)

Job Purpose:

The overall purpose of this position oversees functions of federal aid programs (with exception of loans), providing support and supervision to processing staff, as well as other functions such as community outreach, student orientation, and customer service team. Processes records as it relates to federal programs, such as awarding aid, FAFSA corrections, professional judgments and dependency overrides. Performs complex student services requiring the application of both federal/institutional policy knowledge. Acts as a subject matter expert on federal, state and institutional policies and procedures and consistently applies eligibility requirements to all students to ensure proper approval of funds. Assists administrative staff with development of policies and procedures as well as Banner set-up and testing for their prospective area.

Tennessee Tech is an Equal Opportunity/Affirmative Action employer.

Essential Functions:

Oversees daily functions for federal programs: dataload (process of pulling in FAFSA data from federal government), FAFSA verification process, FAFSA corrections, professional judgments, dependency overrides, federal work study and Student Job Portal as well as the customer service team. Performs complex student services requiring the application of both federal/institutional policy knowledge. Provides support and supervision to four C & S Staff members. Processes FAFSA dataload and correction files to and from the federal government, monitors and resolves error / reject reports for dataload and correction files, awards aid according to federal guidelines and completes Banner set-up and testing. Community Outreach, High School Presentations, Represents Office of Financial Aid in SOAR programs and campus workshops/events. Oversees customer service and assists other administrative staff with updating of policies and procedures based on regulatory changes.

Minimum Qualifications:

Bachelor’s degree in a related field from an accredited institution with at least four years of related professional experience. Ability to make independent decisions. Effective oral, written, listening and communication skills.

Preferred Qualifications:

Prefer at least two years of direct experience with financial aid services and customer service. Experience with basic accounting principles and record keeping. Ability to read, analyze and interpret federal/state regulations and institutional policies and procedures. Ability to interpret tax regulations according to yearly IRS Tax Publication guide. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Please apply online at https://jobs.tntech.edu/postings/17364

Financial Aid Officer, Baptist Health Sciences University (posted 2/19/2024)

Summary

Manages the functions related to obtaining and awarding financial aid to all eligible students and for maintaining compliance with any regulatory body, public or private. Serves as a liaison among students and their families and the College in regard to the financial aid process. Under the general supervision of the Director of Financial Aid, responsible for one shift 8 hours a day, 5 days a week. Incumbents are subject to hours beyond the normal workday.

Responsibilities

Coordinates financial aid programs to ensure compliance and accountability to appropriate agencies and regulatory bodies.
Counsels students/family on various aspects of financial aid programs and facilitates the application process.
Maintains familiarity with laws and regulations related to financial aid and student loans, and disseminates information to appropriate people to ensure that the college is in compliance.
Completes, submits, and maintains records and related documents for student loans and financial aid.
Participates in financial aid seminars and in marketing the availability of financial aid to various groups and individuals to promote enrollment in the college.
Performs related accountabilities/responsibilities as required or directed.

Qualifications

Bachelor’s Degree in student personnel, counseling, business, or related field or equivalent experience.

Three (3) years of financial aid experience in a college setting.

Please apply online at https://careers.baptistonline.org/jobs/13493638-university-financial-aid-officer as a review of applications will begin immediately.

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Student Account Supervisor, Tusculum University (posted 2/16/2024)

REPORTS TO: Vice President; Chief Financial Officer

SUPERVISORY RESPONSIBILITIES: [ X ] YES [ ] NO

STATUS: [ X ] Exempt [ ] Non-exempt [ ] Hourly

RESPONSIBILITY FOR DEPARTMENTAL BUDGET: [ ] YES [ x ] NO

DATE REVISED: January 10, 2024

BRIEF JOB SUMMARY:

The Student Account Supervisor has oversight and is directly responsible for the

management and operational control of all functions of student account receivables, cash

management, cashiering operations, and 1098T reporting. This position requires a strong

initiative and consistently dependable judgement in assuring compliance with Federal

Regulations and State laws as well as University politics while governing the confidential

financial information of students.

EDUCATION/EXPERIENCE:

Bachelor’s degree in Business Management, Accounting or Banking.
3-5 years’ experience in accounting in a higher education setting.
Proficient in Microsoft word and excel preferred

ESSENTIAL FUNCTIONS:

Promote the mission of Tusculum University to all faculty, staff, students and to the community at large.
Directly responsible for the successful management of billing and collection of all student accounts receivable.
Maintains open line of communication with students and parents as well as other department and campus community.
Accountable for the oversight of all cash handling responsibilities for the University in addition to student accounts.
Review delinquent account records and prioritize efforts to collect.
Oversee all other student charges applied to student accounts.
Coordinate with the Director of Financial Aid in the application of student aid to student accounts.
Assure security and confidentiality of student account information.
Prepare necessary reports for fiscal year end audit of student accounts.
Manage operations of the office.
Manage all out of office events for respective area.
Provide leadership, training and guidance to staff of the Business Office.
Responsible for 1098T information and submitting all forms to the IRS by the appropriate deadlines.
Provide leadership and work closely with the Registrar, Academic Advising, Financial Aid, Admissions, Student Affairs, Athletics, Marketing, and IT.
Chair the Financial Appeals Committee.
Active member of the SAP Appeal Committee.
Active member of the Operations Success Committee

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KNOWLEDGE, SKILLS, AND ABILITIES:

Excellent customer service skills
Computer literate
Ability to handle confidential information
Attention to detail
Organizational skills
Excellent written and oral communication skills
Ability to multi-task and work in a fast pace environment
Dependability

PHYSICAL REQUIREMENTS:

Work is normally performed in a typical interior/office work environment. You may be required to work occasional irregular hours, including some nights and weekends.
Able to lift up to 25 pounds on occasion.
Communicate effectively.
Must be able to walk distances, sit or stand for long periods of time, and climb stairs.
Ability to talk and hear.
Vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception and ability to adjust focus.

Tusculum University provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

To apply: https://www3.tusculum.edu/hr/employment-opportunities/

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Financial Aid Assistant, Jackson State Community College (posted 1/16/2024)

Job Summary

Assist with financial aid processes to provide clerical and technical support for the Financial Aid Office in the awarding and maintaining of federal, state and institutional aid while providing excellent customer service.

Job Duties

35% - Communicate with students regarding financial aid related matters such as available programs, eligibility requirements, application procedures and deadlines while upholding confidentiality and security of private information. Track data needed to start and complete student files and send follow up requests. Prepare initial, ineligible and additional missing items letters. Assist with the handling, sorting, and data entry of correspondence and verification of documents. Scan and index file documents using BDMS; provide technical assistance and training for staff. Prepare and maintain individual file folders and the office filing system. - (Essential)

30% - Assist students at front counter and by phone as needed. Assist students in completing the FAFSA. Process incoming mail, faxes and uploads. Receive and route calls appropriately. Respond to all email messages received. - (Essential)

25% - Provide clerical and technical support for federal and state programs. Utilize our campus administrative system, Banner, to serve students and colleagues. Prepare the financial aid information/status for orientation sessions as needed. - (Essential)

5% - Revise/update financial aid forms for the new year. Maintain supply of printed forms. Assist with the preparation of files for shredding, including scanning and quality control. - (Marginal)

5% - Perform other duties as assigned. - (Marginal)

Minimum Qualifications

High school diploma or equivalent. Two years of clerical experience.

Preferred Qualifications

Associates Degree. Financial aid experience.

To apply: https://careers.tbr.edu/jobs/financial-aid-assistant-jackson-tennessee-united-states

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Financial Aid and Admissions Officer, Student Financial Aid & Scholarships, Vanderbilt University (posted 1/8/2024)

Position Summary:

The Financial Aid and Admissions Officer is part of the dynamic Office of Student Financial Aid and Scholarships (OSFA) and Office of Undergraduate Admissions (OUA) teams within University Enrollment Affairs at Vanderbilt University. This individual is a key contributor responsible for assisting in the efforts to recruit and enroll new members of the undergraduate schools of the university. This position will interact with prospective students and applicants and may exercise independent judgment in contributing to decisions on behalf of the applicant. Additionally, this position will report directly to senior leadership team members in both OUA and OSFA. The individual serving in this capacity will primarily work in OUA from October – March and OSFA from April – September.

About the Work Unit:

The OUA at Vanderbilt University is a critical unit within University Enrollment Affairs that contributes greatly to the entire Vanderbilt community. Its mission is to recruit, select, and enroll a diverse cohort of degree-seeking first-year and transfer students who are intellectually curious, academically talented, and socially engaged. The Office communicates systematically with hundreds of thousands of prospective students through traditional printed publications, the web, and other social media channels, and serves as the first point of contact for members of the public interested in VU.

Vanderbilt fully supports the concepts of diversity, equity, and inclusion, and is committed to the belief that equity and social justice must be accorded to all. Vanderbilt also believes that a part of its responsibility is to contribute to a diverse university community where students, staff, and faculty of differing backgrounds, viewpoints, and life experiences learn about and from each other in classroom settings as well as throughout the entire campus.

Key Functions and Expected Performance:

• Review application materials in an accurate and timely manner.

• Travel for admissions and financial aid outreach purposes, including participation in workshops, forums, seminars, high school, district and/or state programs as assigned.

• Meet with or present information sessions to prospective students and applicants as assigned.

• Assist with developing recruitment plans for meeting enrollment goals.

• Resolve problems and respond to students and parent inquiries concerning the various admissions and financial aid program activities and processes, as well as provide counseling and guidance for families relative to the application process.

• Produce and process applications for financial aid; determine eligibility for federal, state, university and other aid programs for entering first year students.

• Attend workshops and conferences, review relevant professional publications and take action as appropriate to remain informed of and be able to respond to legislative and other changes affecting admissions and financial aid.

• Achieve a broad knowledge and understanding of federal and institutional methodology as it relates to federal, state, university and other aid programs.

• Accomplish required verification of the accuracy of financial data and other detailed information submitted by students and families on financial aid application materials.

• Think independently and make sound professional judgement decisions in situations when consideration is being given to special circumstances that affect a family’s ability to contribute to the student’s cost of attending.

• Assist with programs designed to impact recruitment/yield efforts. May also include assisting the efforts of the following Office of Undergraduate Admissions teams: Evaluation & Selection, Recruitment & Outreach, Visitor Experience & Strategy, Marketing & Communications and Operations.

• Other duties as assigned.

Supervisory Relationships:

This position does not have supervisory responsibility. This position reports administratively and functionally to the Deputy Director for Programs.

Education and Certifications

A bachelor’s degree from an accredited institution of higher education is necessary.
A master’s degree from an accredited institution of higher education is preferred.

Experience and Skills:

At least two years of related experience is preferred.
As a salaried (exempt) position, ability to work weekends and nights is necessary, especially in key times of the recruitment cycle.
Strong interpersonal and public speaking skills, with comfort in front of audiences of 150+, are necessary.
The ability to work effectively with a wide range of constituencies in a diverse community is necessary.
Proficiency with Microsoft Word, Excel and Outlook is necessary.
Demonstrated ability working collaboratively in a team environment is necessary.
Effective verbal and writing skills are necessary.
Ability to make administrative/procedural decisions and judgments is necessary.
Knowledge of financial aid policies, procedures, and eligibility requirements is preferred.
Experience in administering federal financial aid programs is preferred.
Please note that this position is a hybrid position, and there is an expectation that the successful candidate will be able to work on campus on appropriate days.

Click on this link to apply

For additional information, please reach out to Chanell Thomas, Deputy Director of Student Financial and Scholarships, chanell.thomas@vanderbilt.edu.

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Institutional Compliance Specialist - Tennessee Higher Education Commission/Tennessee Student Assistance Corporation (posted 12/14/2023)

The Tennessee Higher Education Commission and Student Assistance Corporation (THEC/TSAC), a jointly staffed state agency located in Nashville, seeks an Institutional Compliance Specialist.

THEC/TSAC administers a variety of financial aid programs available to Tennessee students enrolled in the state’s public and private institutions of higher education, including the Tennessee Student Assistance Award (TSAA) Program, the Tennessee Educational Lottery Scholarship (TELS) Programs, and the Tennessee Reconnect and Tennessee Promise scholarships. Additional information about these programs may be found at www.tn.gov/tsac.

Job Summary and Responsibilities:

The Institutional Compliance Specialist (ICS) is part of the Bureau of Student Aid and Compliance and reports directly to the Director of Compliance, Grants, and Scholarships. The ICS is an extension of a team that conducts periodic financial aid program reviews at all eligible postsecondary institutions to ensure administration of the aid programs is carried out according to state regulatory requirements. The ICS’s primary function is to guide institutions in the administration of state financial aid programs through assisting in the creation of internal policies, development and implementation of best practices, and targeted staff training. The scope of consultations includes 20 state- and lottery-funded financial aid programs awarded to students at approximately 100 Tennessee postsecondary institutions. Although some of the institutional consultations are completed remotely, statewide travel is required on a regular basis.

This position will primarily provide onsite compliance support and intervention services to institutions that have demonstrated the need for short or long-term technical and programmatic assistance for financial aid administrators.

Institutional Compliance Specialist duties may include:

Assessing the issues an institution is experiencing related to administering state financial aid and developing strategies to correct the related problems.
Guiding the creation of adequate institutional policies and procedures.
Training institutional staff.
Preparing an exit strategy to ensure the institution is prepared to correctly administer state programs in the future.
Regularly meet with other compliance staff to understand and develop best practices for administration of state financial aid programs.
Provide technical support and training for financial aid administrators.
Maintain awareness of professional development needs among postsecondary financial aid professionals and help design training programs to meet those needs.
Work with other members of THEC/TSAC in providing regular training programs for high school counselors and postsecondary financial aid administrators.
As necessary, assist in program reviews at postsecondary institutions for all student aid programs administered by TSAC.
Assist THEC/TSAC staff with the application of state and federal program regulations.
Potential for responsibility to manage other compliance staff on an as-needed basis.

Qualifications:

Minimum qualifications:

Bachelor’s degree, or higher from an accredited institution of higher education.
Demonstrated advanced knowledge in all program rules and requirements as well as the operating systems used by TSAC and postsecondary institutions (FAST, Banner, etc.) to administer the programs.
At least five years of institutional financial aid experience at the counselor or assistant director level preferred, although comparable levels of experience may be substituted.

The ideal candidate will exhibit the following characteristics:

Attention to detail, ability to work well with others and independently, ability to work well under pressure while maintaining a team-player attitude, and ability and commitment to provide objective analysis and feedback during the review process.
Ability and willingness to work collaboratively within the Grants and Scholarships division in cross-functional purposes to improve the overall quality of understanding and administration of all financial aid programs.
Proven ability to communicate professionally and effectively with students, faculty, and staff, as well as constituents and stakeholders.
Proficiency in Microsoft Word, Excel, and PowerPoint, as well as Adobe products.

Location

In-person attendance at THEC/TSAC offices, higher education institutions, or other locations, as determined by agency leadership, will be required. Extensive statewide travel will be required, including the potential for long-term assignments at postsecondary institutions or other locations across the state.

Salary and Benefits

The starting salary is commensurate with qualifications and experience. This position offers a competitive benefits package that includes, health, dental, life insurance, and paid vacation and holidays.

About the Higher Education Commission and Student Assistance Corporation

The Tennessee Higher Education Commission and Student Assistance Corporation is relentlessly focused on increasing the number of Tennesseans with a postsecondary credential. We pursue this goal by innovating for student access and success, creating a policy environment conducive to increased degree attainment, and protecting students and consumers. Additional information about THEC/TSAC may be found at tn.gov/thec.

How to Apply

Please submit a cover letter, resume, and contact information for three references to David Heithcock, HR Director, THEC/TSAC at thec.hr@tn.gov.

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Loan Coordinator - Tennessee Tech - Cookeville, TN (posted 12/08/2023)

Job Purpose:

The overall purpose of this job is to be responsible for the full administration of student loans, inclusive of certifying Federal Subsidized / Unsubsidized Direct Loans and Federal Parent PLUS Loans for Undergraduate Students and Federal PLUS Loans for graduate students, a combined total of over 35 million dollars. Also responsible for the certification of private alternative student loans. Tennessee Tech is an Equal Opportunity/Affirmative Action employer.

In addition:

• Responsible for the review of Banner batch reports and SQL reports related to student loan processing to ensure quality control and resolve all rejected files for loan certification and disbursement.

• Responsible for being the primary liaison with guarantee agencies, lenders, and student loan servicers.

• Responsible for making sure students are notified in a timely manner to complete loan entrance and exit counseling and retrieving online counseling results from the federal government.

• Responsible for student requests to increase, decrease, add or cancel any loan funds and ensure federal compliance with all other aid awarded and the student’s cost of attendance.

• Serves as back-up for adjustments for part-time enrollment as required by federal guidelines.

• This position will also review and maintain the Financial Aid Policies and Procedures as applicable to this role, as well as monitor campus website.

• Position will assist Associate Director and Director with Default Management Program. Other duties as assigned.

Essential Functions:

Administer the Federal Stafford and Private Loan Programs, a combined total of over 35 million dollars.
Responsible for determining eligibility for student requests to increase, decrease, add or cancel any loan funds and ensure federal compliance with all other aid awarded and the student’s cost of attendance. Back-up for adjusting for parttime enrollment as required by federal guidelines.
Responsible for the review of Banner batch reports and SQL reports related to student loan processing to ensure quality control.
Resolve all rejected files for loan certification and disbursement.
Counsel student/parent borrowers to assist in navigating the private and PLUS loan processes, provide explanation of benefits and requirements of each type of loan, aid in removing adverse credit decisions. Educate and advise students in loan information to help them make informed borrowing decisions, which assists with default management.
Transmit via federal software all federal loan records and retrieve files that update Banner loan data, credit decisions, reconciliation data and counseling sessions for federal compliance.
Reconcile error records from the federal government (COD).
Review and maintain the Financial Aid Policies and Procedures that apply to this role, as well as monitor campus website for updates needed.
Other duties as assigned.

Minimum Qualifications:

Bachelor’s degree from an accredited institution with two years of related experience or a high school diploma/equivalent with four years of related experience.
Demonstrated excellent customer service skills with ability to counsel parents and/or students with confidential and delicate situations.
High level of organization and ability to handle a large volume of work under pressure.
Ability to multitask in a high traffic environment and still provide timely, accurate results.

Application Process:

Position is open until filled.
For further information and for the instructions to apply, interested applicants should visit this posting on the Tennessee Tech jobs portal: https://jobs.tntech.edu/postings/16689

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Verification Counselor - Belmont University (Posted 10/20/2023)

Student Financial Services Counselors are committed to providing superior customer service while being cross-trained to counsel in all areas of financial aid such as filing the FAFSA, applying for student loans, completing the verification process, and payment options/student accounts. SFS Counselors strive to exceed the expectations of our Belmont students and families while working to create a positive student experience toward assisting all students in obtaining a Belmont education.

The SFS Verification Counselor position is responsible for the management, analyzation, and direction of the flow of data from/to the institution and communication with students regarding outstanding documents needed to complete financial aid package. The position will work closely with the Director, Associate Director and Assistant Director of Financial Aid. Manage the day-to-day administration of the Federal Verification Process internally and externally. The position is also responsible for the following duties:

Essential Functions:

Manage, analyze, and audit all Federal Tax Returns/Transcripts, W-2's, and Self-reported types of income as required by the Department of Education. Any adjustment to the tax return information in relation to the data provided on the FAFSA must be reported to the Department of Education for update and correction as it may effect a student’s financial aid eligibility and award.
Manage and communicate all email correspondence with students selected for verification, including all missing documents in order to satisfy the verification requirements prior to audit.
Individual will be the primary point of contact and manage all communication and direction pertaining to the verification process with the third party vendor (EdAmerica).Responsible for all communication, training, and process evaluation for third party partner.
Audit and determine any changes to financial data into the Federal U.S. Department of Education Database to generate an updated Student Aid Report (SAR) in order to determine federal eligibility and complete the financial aid awarding process.
Manage and compile student data changes internally and from third party partner for weekly reports to the Information Specialist for all completed student verification in order to seamlessly keep the awarding process up to date for all eligible students and for any adjustments to prior financial aid eligibility.
Complete the Federal Return of Title IV (R2T4) analysis to determine Title IV eligibility on all students withdrawing with Title IV funds (Pell Grant, SEOG Grant, Direct Stafford Loans, PLUS Loans, and Graduate PLUS Loans).
Manage and create all verification forms via the Dynamic Forms software platform.
Responsible for providing all required verification/tax documents as part of the annual university audit.
Manage the scanning and indexing of all completed verification documents into App-Extender software.
Lead various projects/training related to Title IV regulations and processes.
Counsel and educate both prospective and current Belmont students and families on the financial aid expectations/commitments that are associated with financial aid eligibility and tuition.
Attend yearly online and in-person training to stay up to date on changes to verification process. Participate in professional organizations including attendance of professional conferences (TASFAA, SASFAA, NASFAA)

Belmont University seeks to attract and retain highly qualified faculty and staff that share the University's values and will contribute to its mission and vision to be a leader among teaching universities bringing together the best of liberal arts and professional education in a Christ-centered community of learning and service.

Required Qualifications:

Knowledge of Title IV federal and state regulations
Knowledge of Ellucian (Banner) software preferred
Knowledge of Total Quality Management preferred
Ability to work as a team member
Ability to produce reports
Experience working in a fast-paced environment and the ability to respond to high-pressure situations. Ability to thrive in an environment of hard work.
Ability to work effectively with a wide range of constituencies in a diverse community

Required Education: Bachelor's degree required

Required Experience: Previous financial aid experience and/or medical school experience preferred.

For more information or to apply: https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=2786