Current Job Postings

Assistant Director of Financial Aid - Middle Tennessee State University (Posted to TASFAA August 12, 2022)

Under the supervision of the Associate Director of Financial Aid, this position is responsible for:

- Overseeing the Federal verification process and assisting the MT One Stop in answering student / parent inquiries regarding issues with the Free Application for Federal Student Aid (FAFSA) and / or verification process.
- Overseeing the Unusual Enrollment process to identify possible abuse of federal aid from students who attend multiple institutions within a short period of time. If identified, responsible for reviewing Unusual Enrollment appeals.
- Making dependency override decisions through use of professional judgment with appropriate custody paperwork.
- Supervising two classified positions who assist with the federal verification process.
- Determining Cost of Attendance used in awarding federal / state/ institutional aid each academic year.
- Monitoring overaward reports for designated students to ensure compliance with federal and state regulations; inclusive of adjusting components of the cost of attendance through use of professional judgment, adjusting the student’s federal / state / institutional aid as 
necessary, and notifying students of the outcome.

Click on this link for additional information - https://careers.mtsu.edu/en-us/listing/


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Coordinator of Financial Aid - Middle Tennessee State University (Posted to TASFAA August 12, 2022)

Under the supervision of the Assistant Director of Financial Aid, this position is responsible for:

- Processing, coordinating, and monitoring federal / state / institutional financial aid assistance to students enrolled in Study Abroad coursework.
- Processing, coordinating, and monitoring federal / state / institutional financial aid assistance to students enrolled in coursework at MTSU and/or another post-secondary institution through a Financial Aid Consortium Agreement.
- Reviewing daily financial aid overaward reports for assigned group of students and adjust federal / state / institutional financial aid as applicable to preclude students from receiving financial aid beyond "need" and/or "cost of attendance.
- Cross-training with the Coordinator who is responsible for using "professional judgment" to account for extenuating circumstances that impact federal and state financial aid assistance and serve as back-up when needed.
- Cross-training with the Assistant Director of Financial Aid regarding (1) the monitoring of attendance and determination of financial aid adjustments and (2) total official / unofficial withdrawals and R2T4 calculations and serve as back-up when needed.
- Perform other tasks and special projects as assigned.

Click on this link for additional information - https://careers.mtsu.edu/en-us/listing/


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Financial Aid Data Integration Analyst – The University of Memphis (Posted to TASFAA August 12, 2022)

The Financial Aid Data Integration Analyst supports the Office of Student Financial Aid team by conducting Banner, Slate, and other financial aid system daily activities, maintenance, testing, and database management support. The position also creates and maintains documentation as necessary for operational efficiency and is responsible for maintaining/updating security roles for financial aid systems. *This is an on-campus position with some hybrid/remote flexibility.*

Job Duties & Responsibilities:

  • Develops, writes and modifies financial aid and scholarship SQL reports as necessary; reviews reports developed by other users and offer technical guidance and support. The University uses Argos as its primary reporting tool.
  • Coordinates maintenance and daily activities of the Financial Aid systems (Banner, Argos, Slate, TDClient, etc.); responsible for the daily dataload process of files from the Department of Education; develops and reviews documentation for the end user processes; Recommends changes as needed. Consults with vendors/external agencies to resolve system issues as required.
  • Develops unit training materials and provides system training for end users within the Financial Aid, Scholarship and Enrollment Services departments. The University’s primary Student Information System is Banner and Slate is also utilized as a CRM.
  • Coordinates the schedule for Financial Aid Data Team activities, including production calendars, review of automated and batch processes, modifications for existing processes and review of system interfaces. Ensures consistency in activities and practices with central IT department.
  • Troubleshoots financial aid processes, reports errors, and recommends solutions and opportunities for improvement.
  • Tests Banner, Slate, and other related system upgrades; documents upgrades and changes to processes and procedures. Communicates with IT, as necessary to ensure consistency with university practices and Office of Student Financial Aid needs.
  • Coordinates Office of Student Financial Aid and Scholarships system activities and projects with campus partners; provides input regarding resources needed for projects; evaluates test data; and determines timelines and schedules.
  • Other duties as assigned.

Knowledge, Skills, and Abilities:

  • Strong interpersonal and organizational skills.
  • Exceptional reading and writing SQL codes skills.
  • Skill in completing assignments accurately and with attention to detail.
  • Effectively handle a variety of complex and difficult problems or tasks at once.

Hiring Range: $51,000-$53,000

Work Schedule: Monday – Friday; 8:00 a.m. – 4:30 p.m.

May require additional hours beyond normal work schedule during peak registration periods.

*This is an on-campus position with some hybrid/remote flexibility.*

Posting Date: 8/11/2022

Closing Date: 8/25/2022

All applications must be submitted online at https://workforum.memphis.edu/postings/32827


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Outreach Specialist for *Middle TN - TN Higher Education Commission/TN Student Assistance Corp (Posted to TASFAA August 10, 2022)

THEC/TSAC administers various grants and scholarships, including the Tennessee Student Assistance Award (TSAA), the Tennessee Educational Lottery Scholarship (TELS) program, and the Tennessee Promise and Tennessee Reconnect scholarships. Additional information about these programs may be found at collegefortn.org.

The Access and Outreach Bureau at the Tennessee Higher Education Commission (THEC) focuses on fulfilling THEC’s mission of increasing the number of Tennesseans with a postsecondary credential. The Bureau pursues this goal by extending broad statewide outreach and services available to all students across Tennessee, providing targeted support and implementation of key programs, building strategic partnerships and innovative initiatives to support students, and monitoring progress to measure and improve student success outcomes. The work of the Bureau is divided into three divisions: adult learner initiatives, college access and success, and outreach.

*Middle TN Counties – Stewart, Montgomery, Houston, Dickson, Cheatham, Humphreys, Hickman, Williamson, Lewis, Maury, Marshall, Lawrence, Giles & Lincoln

Job Summary and Responsibilities

The Outreach Specialist is a member of Access and Outreach Bureau in the Outreach Division and reports to the Director of College Access. This position is responsible for scheduling and conducting presentations, administering workshops and one-on-one meetings with students to support completion of the Free Application for Federal Student Aid (FAFSA), and exhibiting at events hosted by high schools, colleges, and other entities to serve college-bound students to and through the financial aid and college-going process. Annually, the Outreach Specialist participates in 100+ events at more than 50 high schools and colleges in middle Tennessee. Other responsibilities include:

  • Deliver agency publications to all high schools and colleges within region.
  • Maintain communication database, mailing list, and activity reports within region.
  • Send targeted email to educators, students, and parents regarding financial aid programs.
  • Train school counselors to use the Financial Aid System of Tennessee (FAST).

Qualifications

The ideal candidate will have a bachelor’s degree and exhibit the following characteristics:

  • Willingness to work and travel most evenings during school year.
  • Comfortable with public speaking and customer and student service focused.
  • Possess great organization skills and comfort in working independently as well with others.
  • Familiarity with middle Tennessee high schools, colleges, and the financial aid process is desired.

Salary and Benefits

The starting salary is commensurate with qualifications and experience. The position offers a competitive benefits package including health, dental, life insurance, and paid vacation and holidays.

Applications are currently being accepted and will continue to be accepted until the position is filled. Please submit a cover letter, resume, and contact information for three references to David Heithcock, Human Resources Director at thec.hr@tn.gov.


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Senior Financial Aid Counselor-Enrollment Services - 22000001NJ  The University of TN Health Science Center (Posted to TASFAA August 10, 2022)

Market Range: 05

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS:  The Senior Financial Aid Counselor will be primarily tasked with the administration of federal, state and institutional aid which includes determining financial need, performing federal verification, awarding, and clearing students for disbursement. The incumbent is also responsible for providing quality customer service to UTHSC students and representing the Financial Aid Office at orientation and recruitment events throughout the year. The Senior FA Counselor manages the daily operation, scheduling, and reporting functions for the Financial Aid Office, informing the Director of discrepancies themes. The position also assists prospective and current students to obtain the necessary resources to finance their education. 

DUTIES AND RESPONSIBILITIES:

  • Communicates vital information to students, prospective students and parents as to guidelines for Financial Aid processes and eligibility.
  • Counsels current and prospective students on federal Title IV, state, and other aid resources, policies, and application procedures.
  • Evaluates, approves, and awards federal loans to students in accordance with federal, state, and University regulations, policies, and operating guidelines.
  • Understands and articulates rules and regulations related to Packaging, Awarding (i.e. FWS, Direct Loans, institutional loans, etc.), Verification, Cost of Attendance, Budget Adjustment/Professional Judgment requests, and Satisfactory Academic Progress.
  • Maintains communication with colleges as it relates to the awarding of college endowed scholarship awards.
  • Provides financial aid presentation at orientation and other events as necessary.
  • Resolves issues related to awarding and disbursement of financial aid.
  • Processes additional loan requests throughout the school year.
  • Provides mandatory one-on-one counseling session to newly enrolled first year students at UTHSC.
  • Monitors and maintains the daily output from all financial aid automation processes from Banner and Automic processes.
  • Maintains the Financial Aid Management portion of Banner, including the responsibility of Banner financial aid tables and various Banner programs and reports.
  • Coordinates the process of Electronic Data Exchange with the Department of Education.
  • Coordinates financial aid modifications to Banner Self-Service for Students.
  • Works collaboratively with Financial Aid Administration, Information Technology (IT) staff, and internal Enrollment Management team members.
  • Resolves programmatic issues, implementation of Banner Financial Aid applications, and functionality within functional department.
  • Troubleshoots and resolves issues in Banner related to awarding and disbursement. Monitors current and new module updates for availability of new and/or improved functionality.
  • Works in collaboration with the Enrollment Management Business Analyst to identify life-cycle issues.
  • Assists Associate Director, Financial Aid Compliance and IT support on the implementation of the annual “New Year Rollover” processes and provides backup for all Financial Aid reconciliation reporting.
  • Assists the office in developing policies and procedures.
  • Performs other related duties as assigned.

MINIMUM REQUIREMENTS:  

EDUCATION: Bachelor's Degree (TRANSCRIPT REQUIRED)

EXPERIENCE: One-year financial aid experience with a strong orientation toward high-volume and time-sensitive financial aid processes; OR a combination of education and work-related experience to equal nine (9) years. (Financial aid experience with a strong orientation towards high-volume and time-sensitive financial aid processes is preferred).

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Excellent communication skills with specific ability to interact with students, staff and other departments/colleges on and off campus.
  • Computer literacy skills, including knowledge of software for loan packaging.
  • Knowledge of federal and state programs and of the rules related to administering programs. Excellent customer service skills ensuring to meet student needs in a timely and efficient manner.
  • Ability to work independently and assess complex requests within documented guidelines.

WORK SCHEDULE: This position may occasionally work evenings; occasional travel.

If you are interested, follow this link to APPLY -

https://ut.taleo.net/careersection/ut_health_science_center/jobsearch.ftl?lang=en&radiusType=M&searchExpanded=true&radius=1


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Financial Aid Counselor-Enrollment Services - 22000001SV The University of TN Health Science Center (Posted to TASFAA August 10, 2022)

Market Range: 05

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS:  The Financial Aid Counselor supports the day-to-day operations of the Office of Financial Aid by providing coordination of communication and customer service efforts in the delivery of financial aid related information to prospective and current students, leading outreach and providing excellent customer service.

DUTIES AND RESPONSIBILITIES:

  • Counsels prospective and enrolled students on all aspects of financial aid, and able to advise on financial management and budgeting practices as appropriate.
  • Disseminates information to students, parents, and other constituents regarding Financial Aid programs, including loan, scholarship, and grant programs, in compliance with federal, state, and/or University requirements while providing excellent customer service.
  • Resolves issues related to awarding and disbursement of financial aid.
  • Assists in troubleshooting problems with reports of failed notifications and develop plans to resolve issues.
  • Maintains communication with colleges as it relates to the awarding of their college endowed scholarship awards.
  • Provides financial aid presentations at orientation and other events as necessary.
  • Provides mandatory one-on-one counseling sessions to all newly enrolled first year students at UTHSC.
  • Provides guidance on financial aid policies and procedures in accordance with College of Medicine associations (LCME & AAMC).
  • Ensures that FWS awards are appropriately disbursed and credited to student’s accounts, auditing of Supervisor files and timely notifications to Supervisors on student's continued FWS eligibility.
  • Works to ensure the appropriate awarding of Federal Work Schedule as well as the proper reconciliation of the Federal Work Schedule Program.
  • Performs other related duties as assigned.

 

MINIMUM REQUIREMENTS:  

EDUCATION: Bachelor's Degree (TRANSCRIPT REQUIRED)

EXPERIENCE: One (1) year of higher education experience (preferably in financial aid); OR a combination of education and work-related experience to equal nine (9) years. (Financial aid experience with a strong orientation towards high-volume and time-sensitive financial aid processes is preferred).

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Excellent communication skills with specific ability to interact with students, staff and other departments/colleges on and off campus.
  • Computer literacy skills, including knowledge of software for loan packaging.
  • Knowledge of federal and state programs and of the rules related to administering programs. Excellent customer service skills ensuring to meet student needs in a timely and efficient manner.
  • Ability to work independently and assess complex requests within documented guidelines.

WORK SCHEDULE: This position may occasionally work evenings; occasional travel.

If you are interested, follow this link to APPLY -

https://ut.taleo.net/careersection/ut_health_science_center/jobsearch.ftl?lang=en&radiusType=M&searchExpanded=true&radius=1

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Financial Aid Specialist, Cleveland State Community College, Cleveland, TN (Posted to TASFAA August 10, 2022)

FLSA Status: Exempt

Number of positions available: 2
This position is responsible to the Assistant Director of Financial Aid for evaluating student eligibility requirements for financial aid; processing financial aid awards; monitoring satisfactory academic progress; disseminating federal, state, and institutional financial aid information to colleagues, students, and parents; and performing other related duties as assigned.


Essential Job Functions: 
* Provide expertise regarding policies and procedures for assigned financial aid programs.  
* Advise Success Coaches, Enrollment staff, and students that have program-specific inquiries that exceed basic program information.
* Verify program-specific student eligibility requirements for assigned programs.
* Coordinate and administer assigned programs to include awarding funds, communicating information to recipients, and monitoring continued student eligibility.
* Update Financial Aid, Enrollment staff, and Success Center staff on any program policy changes or new regulations as they occur.
* Monitor and reconcile assigned financial aid programs on a regular basis.
* Exercise independent judgment and problem-solving skills to assist Enrollment staff, Success Coaches, and students with completing the financial aid process.
* Develop and maintain program-related dynamic forms.
* Collect and organize program-related data for informational and reporting purposes.
* Perform necessary technical job functions within Banner and external Federal and State databases.
* Verify student files, check for consistency and accuracy of documentation submitted, and communicate with Enrollment staff, Success Coaches, and students when conflicting information is discovered or additional information is needed.
* Represent the department at events such as high school workshops, orientations, financial aid workshops, classroom presentations, etc., including events at off-site locations.
* Effectively manage assigned duties using a variety of resources to promote efficiency within the financial aid office.
* Communicate effectively and consistently with co-workers within the department and across campus.
* Assist with the end-of-term Satisfactory Academic Progress (SAP) review process.
* Maintain current knowledge of applicable federal, state, and institutional regulations and standards to ensure compliance.
* Perform other duties as assigned.

Requirements of the Position: 
* Bachelor’s degree from a regionally accredited college or university is required.
* Three years of student financial aid or other relevant experience is required.

Preferred Requirements: 

Experience with Banner, eGrands, Common Origination Disbursement (COD), Central Processing System (CPS), and the National Student Loan Data System (NSLDS) is preferred.

Critical Skills/Expertise/Experience:

Computer skills (Microsoft Office)
* Ability to coordinate with other offices/departments and agencies.
* Ability to meet deadlines, pay close attention to detail and work independently.
* Ability to communicate with and work well with diverse groups of people.
* Knowledge of the Family Federal Rights and Privacy Act (FERPA) with regard to student privacy and protection regulations.
* Excellent analytical, problem-solving, and critical thinking skills.
* Strong oral and written communication skills.
* Ability to interpret federal and state regulations and guidelines.

If you are interested, follow this link to APPLY - https://tbr.csod.com/ux/ats/careersite/3/home/requisition/8126?c=tbr

Applications will be accepted until September 4th, 2022. 
Human Resources Office
Cleveland State Community College
Telephone:  423-478-6203;
Fax:  423-478-6257
email: mdarnell01@clevelandstatecc.edu
Website: www.clevelandstatecc.edu


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Assistant Director of Financial Aid, Lee University, Cleveland TN (Posted to TASFAA August 1, 2022)

Lee University is emerging as a leader in higher education in the southeastern region and is consistently ranked in the “Top Tier” in the South by U.S. News & World Report.  Lee University serves approximately 5000 students, which are mostly traditional undergraduate students.  We also serve graduate students and a growing online student population.  Our campus has experienced considerable growth over the last two decades.  It is a stimulating environment and is consistently on the move. 

The mission of the Financial Aid Office is to serve with excellence, counsel with integrity, and empower families with knowledge regarding the availability of financial aid resources.  If you would like to be a part of a team that strives to work together for the betterment of the whole group, submit your resume and cover letter to Marian Dill at mdill@leeuniversity.edu by September 1, 2022.  Pay is based on experience.    

Essential Functions of Assistant Director

         Supervise the financial aid staff who work with payment processing.
         Manage software/technical functions of the payment process including PowerFAIDS, COD, ScholarNet, FAST, and G5.
         Assist in formulation of office policy and procedures
         Oversee the Federal Pell Grant Program:  verify eligibility, pay funds, generate and submit the originations and disbursement reports and work with accounting office to reconcile funds.
         Oversee the Federal Supplemental Education Opportunity Grant Program:  pay funds and work with the accounting office staff to reconcile.
         Assist with need analysis and financial aid packaging.
         Oversee Tennessee funding programs (TELS, TSAA, Reconnect, Promise, McWherter, Minority Teachers, etc.) verify eligibility, pay funds, generate and submit the certification and reconciliation reports to Tennessee and work with the accounting office staff to reconcile the funds.  Coordinate with the Admissions and Records Office to obtain necessary data and to ensure compliance.
         Oversee bundle disbursements for various funds and ensure reconciliation with the Student Financial Services.
         Oversee Federal Satisfactory Academic Progress:  upload the SAP information into PowerFAIDs from the Portico report, prepare and send all necessary communication, counsel with students regarding SAP standards, and coordinate the review of appeals.
         Chair the Institutional Review Panel (IRP) for the Tennessee Educational Lottery Scholarships.  Call and conduct meetings, review appeals, and coordinate communication with students and parents.
         Manage the financial aid portion of the R2T4 process to ensure timely processing.
         Submit weekly report as assigned.
         Maintain current procedure manual for this position.
         Counsel students and parents concerning financial aid options.
         Participate in campus events – communicates financial aid processes to families and students both in one-on-one settings and in large scale events.
         Maintain good standing in any personally held federal student loans or otherwise maintain eligibility requirements to secure access to various federal student aid.
         Maintain working knowledge (including continuous education of new and changing regulations) of and comply with all federal, state, and institutional aid regulations and policies. 
         Maintain FERPA, HEA, and other security/confidentiality standards regarding student and staff records and other classified information.
         Back Up:  Direct Loan Officer and Scholarship Compliance Coordinator.
         Other duties as assigned.
Education and Work Experience
         At a minimum the Assistant Director of Financial Aid should have a bachelor’s degree.
         Experience should include administration of federal Title IV programs, state aid programs, and institutional aid programs.

         Experience in supervision of employees.

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Financial Aid Counselor, Southern College of Optometry, Memphis, TN  (Posted to TASFAA July 31, 2022)

Part-time, Temporary, Contractor, Immediate need, expected duration through the end of the fall term

POSITION SUMMARY

In adherence with institutional, state, and federal guidelines, the Financial Aid Counselor assists in the administration of student aid programs for a diverse population of Graduate/Professional students. 

ESSENTIAL JOB FUNCTIONS/ JOB DUTIES AND RESPONSIBILITIES
Analyzes student verification files for accuracy and makes corrections as necessary. Evaluates students’ Satisfactory Academic Progress. Awards students federal and/or state aid. Counsels students regarding file completion, repercussions of drops/withdrawals and SAP appeals, etc. Coordinates and works FAFSA workshops and presentations. Stays abreast of current student aid programs and requirements through ongoing training and by attending conferences and seminars.

REQUIRED QUALIFICATIONS

  • Bachelor’s degree
  • Two years of relevant experience
  • Professional References

PREFERRED QUALIFICATIONS

  • Bachelor’s degree related field, such as Accounting, Business or Counseling
  • Prior experience in a financial services setting or in a higher education environment in a financial aid or student counseling role
  • Experience with PowerFaids Financial Aid System

KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate with a diverse group of students and parents regarding financial aid. Must be detail oriented and organized while maintaining high degree of accuracy. Knowledge of financial aid regulations. Ability to review, interpret, and make professional judgments on complex issues while maintaining compliance with federal and state regulations. 

Open Until Filled: Yes

Rate of Pay:  depending on experience

To Apply/Inquire, email LeChelle Hunt-Davenport, Director of Financial Aid, lhunt-davenport@sco.edu.



Senior Administrative Specialist, School of Medicine Office of Enrollment Services, Vanderbilt University, Nashville, TN (Posted to TASFAA July 21, 2022)

Job Description

Perform all required duties to ensure students, faculty, staff, and other constituents receive excellent front-line service from the School of Medicine Office of Enrollment Services; this includes providing timely and accurate responses to in-person, telephone, and e-mail inquiries, navigating information systems used to support these areas in order to field and respond to a variety of inquiries and perform required duties, and applying knowledge of programs, procedures, and policies to provide administrative support and assistance.

Basic Qualifications

  • Education: Bachelor’s degree required
  • Experience: Minimum two years of related experience preferred

Duties and Responsibilities

  • Support School of Medicine admissions, student records, financial aid, and visiting student operations by providing excellent constituent service to students, faculty, staff, and visitors, in obtaining support or information needed
  • Monitor multiple email inboxes, and respond to, and follow through with, written inquiries from current and prospective students, faculty, and staff related to all aspects of enrollment operations.
  • Oversee credentialing and verification requests from VUSM alumni, including accurate collection, completion and disposition of licensure forms and other documentation, acquiring signatures, and submitting to licensing authorities or other entities.
  • Receive all incoming phone-calls and in-person visitors and redirect as needed
  • Serve as the procurement requestor to meet team needs with respect to ordering of office supplies, food for events, and other ordering needs associated with the responsibilities of the office
  • Monitor quantities of office supplies and postage and fulfill tasks associated with reordering, as needed
  • Monitor quality of office assets and services such as phones, photocopiers, printers, and monitors, and oversee service requests, as needed
  • Assist with the planning and execution of financial aid/debt management sessions, including greeting guests, ordering food, booking room space, and set-up/break-down
  • Collect, sort, and distribute incoming mail for the office
  • Accurately and timely perform data entry duties as needed to support enrollment operations, financial aid, admissions, recruitment, student compliance, and the visiting student program.
  • Assist with large mailings including financial aid award letters, admissions materials, and other purposes
  • Assist with planning and execution of admission interview days, including making photocopies, greeting guests in-person or virtually, organizing materials, ordering food, and setting up space
  • Assist with planning and execution of visiting student orientation sessions, including making photocopies, greeting guests, organizing materials, and setting up space
  • Assist the visiting student program manager with administrative tasks and serve as a back-up for that position as needed
  • Coordinate room requests for events and meetings
  • Assess complicated or delicate service situations and ensure the appropriate leaders in the office are consulted
  • Answer routine questions related to the admissions process, financial aid, and student enrollment, and elevate issues and perform follow-up, as needed
  • Oversee content of office calendars, documentation, communications, and webpages, and communicate or execute changes, as appropriate
  • Oversee routine completion of enrollment-related forms to support medical students participating in extramural clinical activities
  • Assist with overall management of files and records related to clinical affiliation agreements.
  • Be an active liaison with other staff members across VUSM Health Sciences Education and Vanderbilt University Medical Center to ensure needs of the office are communicated and addressed
  • Assist with touring prospective medical students around school of medicine and medical center facilities
  • Master the flow and cycles of all functional areas within the office and support the directors of admissions, financial aid, and student records, as needed for various tasks
  • Assist in the development and updating of the VUSM financial aid website
  • As needed, backfill duties in the absence of other team members.
  • Miscellaneous duties as assigned including assisting with special office projects

Qualifications

  • Commitment to providing outstanding customer service
  • Excellent oral and written communication skills with close attention to detail
  • Ability to interact in an effective, positive, and appropriate manner with diverse populations
  • Commitment to maintaining confidentiality of records and information and an excellent understanding of the compliance obligations associated with FERPA
  • Willingness to learn all aspects of operations in the School of Medicine Office of Enrollment Services
  • Skill in the use of personal computers and multiple software applications
  • Ability to work successfully under specific calendar deadlines
  • Ability to adjust successfully to changes in work prioritization
  • Ability to work independently and as a member of a team
  • Reliability in terms of attendance and punctuality
  • Commitment to support the mission of Vanderbilt University, the School of Medicine, and the Office of University Enrollment Affairs

Commitment to Equity, Diversity, and Inclusion

At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are.  We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education.

Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.

Apply online:

https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/10002589/?utm_medium=jobshare&utm_source=link#.YtaVX0hpb6I.linkto



Financial Aid Administrator, Tusculum University, Greeneville, TN (Posted to TASFAA July 19, 2022)

DESCRIPTION:

Tusculum University is seeking applicants for  Financial Aid Administrator in the Financial Aid Department located on the beautiful Greeneville, Tennessee Campus. This position is responsible for effectively counselling students and parents on all aspects of financial aid. Representing the University and the financial aid office at special events on and off campus. Coordinating the student employment program. Managing scholarships, awards and packages for financial aid according to regulations and policy. Performing the day-to-day financial aid processes in coordinating with other campus departments while maintaining mandatory compliance with internal policies as well as state and federal guidelines and laws.

This position will remain open until filled

QUALIFICATIONS & REQUIREMENTS

  • Bachelor degree preferred, however an equivalent combination of education, experience, and training in higher education can be substituted.
  • Effective oral, listening and written communication skills; an outgoing personality; customer service skills; the ability to work independently, and as part of a team; a flexible attitude; able to work evenings and weekends as needed.
  • Proficient computer skills including Microsoft Office suite.
  • Valid driver’s license and a good driving record.

HOW TO APPLY

Only online applications will be accepted. Send a cover letter, CV, copies of transcripts, the names & contact information of 3-5 references, and Tusculum University application (This form can be located at the top of the web page https://www3.tusculum.edu/hr/employment-opportunities) electronically to turesume@tusculum.edu Attn: Financial Aid Administrator



Director of Financial Aid, Carson-Newman University, Jefferson City, TN (Posted to TASFAA July 19, 2022)

Carson-Newman University is a Christian, liberal arts-based University built upon the Lordship of Jesus Christ as evidenced historically and revealed in the Scriptures. 


Job Title:        Director of Financial Aid

Department:  Financial Aid                                                                             

Reports To:    Vice President for Enrollment Management                                                                                

FLSA Status:    Exempt

Time Requirements:  More than 40 Hours per week                                     

Summary Description: The Director of Financial Aid provides leadership and supervision to the staff, functions, and activities of the Office of Financial Aid. This position is responsible for administration of various types of aid, and is also responsible for keeping current with federal, state, NCAA D2, and institutional aid policies. This position provides recommendations to senior management regarding strategic financial aid initiatives, including implementing aid strategy to address enrollment goals and initiatives.  It is an important role in our recruitment and retention of students in enrollment management.  To contribute to our goals, the Director must be able to attend regular training to learn complex rules and policies; apply rules and policies during awarding and auditing of aid; and communicate rules and policies to students, parents, and other constituents.  The Director may also have a specific aid program(s) responsibility and attend regular training to learn best practices and rules and regulations of their specific aid program(s).

Functional Description:

  • As an intentionally Christian academic community, Christian employees are hired to advance the mission of Carson-Newman as expressed in our strategic plan, Acorns to Oaks.
  • Charged with exploring and executing effective operating efficiency and supervision of office personnel
  • Update and maintain the university’s Federal Program Participation Agreement (PPA) and ECAR
  • Facilitate the completion and submission of the FISAP
  • Implementing strategic use of financial aid dollars to meet the enrollment and retention goals
  • Manage budgets to ensure expenditures are consistent with university goals and priorities
  • Oversee the administration of federal, state, athletic, and institutional financial aid programs
  • Comply with regulations affecting student financial aid
  • Supervise awarding of aid to students
  • Manage the communication of financial aid information
  • Serve as liaison for the office with all constituents
  • Supervise monthly and yearly federal aid reconciliations
  • Supervise federal and private loan processing
  • Supervise the auditing student files for compliance with regulations
  • Supervise the auditing federal and state programs
  • Manage software functionality
  • Review and update policies and procedures
  • Oversee office reception and communication for enrollment management and assist as needed
  • Oversee counseling for students, parents, and other constituents consistent with policies and procedures, and assist as needed
  • Oversee and counsel students on responsible borrowing
  • Attend enrollment events and recruiting events as required

Supervisory Responsibilities:  Financial Aid Office staff

Education:  Bachelor’s Degree in Counseling, Business, or related field required; Master’s degree preferred. 

Experience:   Minimum five years increasing responsibility and success in a financial aid office with comprehensive aid programs including traditional and non-traditional settings; strong knowledge of financial aid discounting principles to develop flexible and transparent financial aid awarding plans to help meet the university’s enrollment goals; experience in auditing federal and state aid for compliance; and experience working with Ellucian Colleague software system, and Softdocs preferred.

Required Skills:  

  • Self-motivated, results-oriented, and team player
  • Excellent interpersonal skills; curiosity, empathy, and gratitude
  • Must be comfortable to meet with students and parents and communicate effectively
  • Must be comfortable to speak in front of groups, and communicate effectively
  • Organized and detail oriented
  • Ability to accept change rapidly
  • Must maintain highest standards of confidentiality
  • Must have excellent computer skills to include word, excel, and outlook, and ability to learn additional software systems used in financial aid administration
  • Must demonstrate grammatically correct and concise written and oral communication skills. 

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to work on a computer in front of two monitors majority of the day
  • Must be able to answer phones, and communicate electronically and verbally
  • Able to deal with stress
  • Able to work in an area where noise, and distractions may occur
  • Able to travel to financial aid events and work limited weekends, as requested
  • Able to lift 25 lbs., such as boxes of office materials

General Information:  This description is designed to describe the general nature of the job and is not intended to be an exhaustive list of all responsibilities, skills and duties. It is the responsibility of the supervisor for this position to formally outline in writing any performance expectations including specific duties for which the employee assigned to this position will be held accountable in terms of performance evaluation.

Employee Expectations:  The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees.  

To Apply: https://www.cn.edu/about/administration-1/human-resources/staff-employment-application



Financial Aid Counselor, University of Tennessee Knoxville, Knoxville, TN (Posted to TASFAA July 11, 2022)

The Position

This is is an on-campus position with some hybrid/remote work schedule flexibility.

This position will be part of the centralized team within the Office of Financial Aid and Scholarships that will be independently responsible for awarding federal, state and institutional grants and scholarships and ensuring that these awards meet all applicable regulations. Incumbents in this position are expected to have a high level of technical knowledge and expertise in federal and state regulations, and will make independent judgments and decisions. The position will serve as an advanced level of support to students who have in-depth questions or issues regarding their financial aid eligibility or financing their education. The incumbent will serve as “expert” level assistance for students who are referred from the One Stop. This position will assist in the development, implementation, and administration of Federal, State and University financial aid programs.

Required Education and Experience:

  • Bachelor's degree

Preferred Education and Experience:

  • Bachelor's degree and one to two years progressively responsible direct financial aid experience.

Required Knowledge, Skills, and Abilities:

  • Excellent oral and written communications skills.
  • Ability to write clearly and concisely using effectual writing skills. 
  • Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds. 
  • Proven ability to work effectively as a team member.
  • Ability to analyze and interpret data and make independent decisions; responsible for decisions. 
  • Ability to work independently and under time constraints.

Preferred Knowledge, Skills, and Abilities:

  • Familiarity with Microsoft Office products (or similar).
  • Ellucian Banner, OnBase, and/or FootPrints experience preferred.

For full consideration, applicants must submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

Apply online at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=22000001IM&tz=GMT-04%3A00&tzname=America%2FNew_York



Policy and Compliance Coordinator, University of Tennessee Knoxville, Knoxville, TN (Posted to TASFAA July 11, 2022)

The Position

This is an on-campus position with some hybrid/remote work schedule flexibility.

The coordinator serves as an expert level of support for the verification and appeal processes, and is expected to have a high level of technical knowledge and expertise in federal and state regulations. The coordinator is responsible for creating and maintaining training curriculum and materials, providing feedback, coaching and training to the verification staff, and reviewing completed verification and appeal files for quality assurance purposes to maintain at least a 90% accuracy rating. The coordinator will monitor the readiness of appeal documents for committee review (including Satisfactory Academic Progress, Special Circumstance, and Dependency Appeals), and will have final decision and override authority for all professional judgment appeals. The coordinator audits the Federal Return of Title IV process for all aid recipients who withdraw from the University or cease attendance, ensures the calculated awards are properly returned to the state and/or the U.S. Department of Education, and serves as the point person for all internal and external auditing of financial aid processes and procedures. The coordinator serves as an expert in NCAA policies, procedures, and awarding athletic aid to maintain compliance with NCAA, SEC, Federal, State, and University policies and to prevent audit findings, and serves as a coach and trainer for the NCAA and Verification Specialists. The coordinator works in tandem with the Counseling Coordinator to supervise the Federal Work-Study students employed by the Office of Financial Aid & Scholarships, will be responsible for the schedule coordination and workload prioritization of the verification staff, and has the authority to act in the Assistant Director of Compliance’s place as needed.

Required Education and Experience:

  • Bachelor's degree and at least 2 years of progressively responsible direct financial aid experience.
  • Working knowledge of federal and state financial aid rules and regulations.

Preferred Education and Experience:

  • Bachelor's degree and 2+ years of progressively responsible direct financial aid experience.
  • Knowledge of NCAA regulations preferred.
  • Supervisory experience preferred.

Required Knowledge, Skills, and Abilities:

  • Excellent oral and written communication skills.
  • Ability to write clear, concise letters using effectual writing skills.
  • Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds.
  • Proven ability to work effectively as a team member and able to supervise staff.
  • Ability to analyze and interpret data and make and be responsible for independent decisions.
  • Ability to work under time constraints.

Preferred Knowledge, Skills, and Abilities:

  • Demonstrated knowledge of Ellucian Banner, OnBase, and/or TeamDynamix experience preferred. Familiarity with Microsoft Office products (or similar).

For full consideration, applicants must submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

Apply online at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=22000001IP&tz=GMT-04%3A00&tzname=America%2FNew_York



Financial Aid Assistant Specialist, Columbia State Community College, Columbia, TN (Posted to TASFAA June 20, 2022)

To provide excellent customer service to current and prospective students, parents, co-workers, and other visitors in the Financial Aid Office. Assist students with general questions concerning Columbia State Community College and specific questions concerning financial aid electronically and in person

Essential Functions:

  1. Receive students and guests in a pleasing and helpful manner and ensure adequate information is distributed to the clients.
  2. Answer the telephone and coordinate the responses to Financial Aid emails, facilitate Service Desk software for Financial Aid and collaborate with EDAmerica as needed.
  3. Assist the clients with the completion of forms and the acquisition of required documents.
  4. Maintain a positive, efficient and comfortable environment for students and guests.
  5. Monitor the department specific emails such as program of study and respond.
  6. Maintain an on-going understanding of financial aid rules and regulations.
  7. Assist in the coordination of Financial Aid events, such as Constitution Day and FAFSA Frenzies.
  8. Assist in maintaining the operational calendar for required submissions and reports and student communications.
  9. Assist the director in the development of communications for internal training.
  10. Perform clerical duties such as typing, correspondence, travel claims, purchase orders, work orders and other documents; duplicating and filing correspondence, etc.
  11. Understand the general function of financial aid and assist other team members if needed through functional cross-training.

Supplemental Functions:

  1. Maintain files accurately, electronically.
  2. Review and update electronic platforms such as chatbots and web pages.
  3. Handle multiple tasks simultaneously
  4. Perform other job-related duties as assigned.

Knowledge, Skills, Abilities and Work Characteristics:

  1. Ability to communicate effectively, accurately and appropriately, verbally and in writing.
  2. Ability to maintain confidentiality of records and information.
  3. Efficiently operate a personal computer, associated software (Outlook, Word, Excel, etc.) service desk software (i.e. KACE) and student information systems (i.e. BANNER)
  4. Ability to interact in an effective and appropriate manner with diverse populations, the Columbia State community and the public.

Education, Training, and Experience:

  1. High School Diploma or equivalent required
  2. Computer skills in using Microsoft Office and the Internet required
  3. Associate’s degree in business, office administration, or related field preferred
  4. Previous office experience with word processing and data entry skills preferred
  5. Customer Service experience in a fast-pace environment preferred

Working Conditions:

  1. Flexible work hours; overtime may be required during peak periods
  2. Requires travel to campuses and schools in the nine-county service area and to other locations for meetings and other job-related activities.
  3. Normal sitting and movement in an office environment
  4. Visual and Hand usage of computer terminal/PC
  5. Ability to lift up to 40 lbs and bend and stoop.

Titles Supervised:   none

Requirements of the Position

  1. High School Diploma or equivalent required
  2. Computer skills in using Microsoft Office and the Internet required
  3. Associate’s degree in business, office administration, or related field preferred
  4. Previous office experience with word processing and data entry skills preferred
  5. Customer Service experience in a fast-pace environment preferred

Hiring Salary Range - $29,090 - $34,900

Apply online at https://tbr.csod.com/ux/ats/careersite/4/home/requisition/7784?c=tbr 



Financial Aid Counselor, Nashville State Community College, Nashville, TN (Posted to TASFAA June 14, 2022)

POSITION SUMMARY
In adherence with institutional, state, and federal guidelines, the Financial Aid Counselor assists in the administration of student aid programs for a diverse population of traditional and non-traditional students. 

ESSENTIAL JOB FUNCTIONS/ JOB DUTIES AND RESPONSIBILITIES
Analyzes student verification files for accuracy and makes corrections as necessary. Evaluates students’ Satisfactory Academic Progress. Awards students federal and/or state aid. Counsels students regarding file completion, repercussions of drops/withdrawals and SAP appeals. Processes reports for 3rd party awards, unusual enrollment, small comp list, selective service list, etc. Certifies Voc Rehab funds on state’s FAST system. Coordinates and works FAFSA workshops and presentations. Stays abreast of current student aid programs and requirements through ongoing training and by attending conferences and seminars.

REQUIRED QUALIFICATIONS

  • Bachelor’s degree in any field
  • Two years of relevant experience

PREFERRED QUALIFICATIONS
  • Bachelor’s degree related field, such as Accounting, Business or Counseling
  • Prior experience in a financial services setting or in a higher education environment in a financial aid or student counseling role

KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate with a diverse group of students and parents regarding financial aid. Must be detail oriented and organized while maintaining high degree of accuracy. Knowledge of financial aid regulations. Ability to review, interpret, and make professional judgments on complex issues while maintaining compliance with federal and state regulations. 

Open Until Filled: Yes

Rate of Pay: $34,398 - $41,282, depending on experience

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process.  Official transcripts are required upon hire.  Applicants may be subject to a background check.

Nashville State offers flexible work arrangements for positions that qualify.

Apply online at: https://tbr.csod.com/ux/ats/careersite/8/home/requisition/7818?c=tbr



Financial Aid Counselor, Tennessee State University, Nashville, TN (Posted to TASFAA May 27, 2022)

POSITION SUMMARY

This position is responsible for assisting with packaging of federal and state financial aid as well as counseling students and parents, verification of FAFSA data, and processing of data for completion of awarding. Candidate is expected to maintain current knowledge of federal regulations and their application to administration of financial aid programs.. Advertised salary $35,568 - $44,460.

REQUIRED QUALIFICATIONS Bachelor's degree in a related field and a minimum of one year of higher education student financial aid experience or other higher education student service experience.

PREFERRED QUALIFICATIONS

  • Prior experience with Banner and/or Financial Aid Management software

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong customer service skills.
  • Ability to maintain effective working relationships with faculty, staff and the general public.
  • Knowledge of word processing and spreadsheet applications (Microsoft products preferred).
  • Effective time management/organizational skills
Apply online at https://pa220.peopleadmin.com/applicants/jsp/shared/frameset/Frameset.jsp?time=165365752999



Eligible TASFAA members should send the exact wording for the open position and if there is a document to add, please make sure it is in .PDF format. 

To post a job opening please email the announcemento administrator@tasfaatn.com.  Postings about the job opening should be informational only and should not include promotional information about the institution or company.  Job listings will remain posted for approximately 90 days unless we are told to remove the posting earlier.

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